PRIVACY POLICY
At Freewater, we recognize and respect the privacy expectations of our customers in concert with the requirements of applicable federal and state privacy laws. We believe that making you aware of how we use your non-public personal information (“Information”) is an obligation in light of the faith you have placed in us to handle your important transaction(s). The following Privacy Policy details our processes for gathering, using, and protecting that information.
Information Collected During the processing of your transaction we gather a variety of information about you from various sources. We receive some of the information directly from you, which might include such things as your name, address, telephone number, or social security number. We also gather some of the information regarding this and other transactions from a number of sources, which might include, without limitation, our own records or those of our affiliates, applications and other forms, your lender, surveyor, appraiser, credit reporting agency, or real estate broker. In addition, we obtain some of the Information from public records such as information about your property.
Use of the Information Freewater does not sell information about our customers to anyone. Furthermore, we do not disclose any of the information about present or former customers, except as permitted by law. Nonetheless, in accordance with applicable law, there are a limited number of circumstances in which we may disclose non-public personal information, as necessary, including: (1) to effect, administer or enforce a transaction requested or authorized by our customer; (2) in order to protect the confidentiality or security of the records pertaining to any consumer, the service or product, or the transaction; (3) to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability; or (4) to comply with Federal, State or local laws, authorities, institutions, or judiciaries having jurisdiction over us. In addition, we may share some of the Information with our affiliates or nonaffiliated third parties for the purposes of marketing services or products that we believe may be helpful to you, whether they are our own or those of entities with whom we have joint agreements.
Protection of the Information Our commitment to your confidentiality and the protection or your privacy is one of our most crucial priorities and we insist that all of our employees strictly observe that commitment. To that end, we restrict access to the Information to those individuals needed to provide you with the products or services required or requested by you or your lender. In addition, we continuously monitor and appropriately upgrade our electronic and procedural safeguards in compliance with applicable law.
Our Continued Commitment Freewater is committed to maintaining this policy. If you are a continuing customer, we will provide you with a copy of our privacy policy on an annual basis. Former customers may be absolutely confident that we continue to safeguard their Information in accordance with this policy. If you would like to request that we refrain from disclosing any of the information with nonaffiliated third parties and as set forth above, please notify us in email at :
[email protected].
